Privacy Policy

This Privacy Policy describes how PropertyMetrics collects and uses your personal information when you visit our website and access our research on housing affordability, property market economics, and residential property trends in Malaysia. We are committed to protecting your privacy and handling your data responsibly and transparently.

Information We Collect

We collect information through various means to provide and improve our services related to housing market data and economic analysis. This includes information you provide directly to us when you register for our newsletter, download reports, or contact us with inquiries about property market trends and affordability data.

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us understand how visitors interact with our content on mortgage markets, property price indices, and urbanisation economics. We use cookies and similar tracking technologies to enhance your browsing experience and analyze site performance.

How We Use Your Information

We use the information we collect to deliver and enhance our services related to housing market analysis and property economics research. Your data helps us personalize your experience, provide relevant content about affordable housing policies and property price trends, and communicate important updates about our research and market insights.

We analyze aggregated usage data to improve our website functionality and content quality. This information helps us understand which aspects of housing affordability research and property market analysis are most valuable to our visitors. We may use your contact information to send you newsletters, research updates, and information about new features or services, with your consent.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, or as required by applicable Malaysian laws and regulations. You can request deletion of your information at any time by contacting us.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information at any time. You may also request a copy of the information we hold about you. If you wish to exercise these rights, please contact us with your request, and we will respond within a reasonable timeframe in accordance with applicable data protection laws.

You can opt out of receiving promotional emails and newsletters at any time by clicking the unsubscribe link in our communications or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you essential transactional information related to your use of our services.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze how you use our website. Cookies are small files stored on your device that help us remember your preferences and track your activity on our site. We use both session-based cookies that expire when you close your browser and persistent cookies that remain on your device for longer periods.

We also use analytics tools to understand visitor behavior and improve our content on housing affordability and property market trends. You can control cookie settings through your browser preferences and opt out of certain tracking activities. For detailed information about our cookie usage, please refer to our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your personal information. We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our website following the posting of revised Privacy Policy means you accept and agree to the changes.